What happens in the unfortunate event of my death or incapacity?

If you have nominated a second account holder then, providing all rental fees are paid up to date, they will have access to your box and will be able to remove any contents.
However, should this not be the case, then the person reporting your death should bring a certified copy of the death certificate to our office at the time of reporting. Access will be allowed to the box for the purposes of probate valuation only. No items may be removed until a relevant grant of probate has been shown.